Disable currency conversion is not possible
complete
Polina Sadykova
We’ve identified a limitation regarding the currency converter in chargebacks. Currently, it’s not possible to fully disable the currency converter. Even if the currency converter is turned off in the Settings, a default conversion rate will still be applied. As a result, all currencies are converted to euros as a fallback for the specified period.
R
Rebecca
complete
Issued with release 2025.5
This post was marked as
in progress
We plan this to be available at mid of February. The change will fix all chargeback statements and TURPs retroactively without further actions required.
Polina Sadykova
planned